Wed, 17 Aug 2022

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Despite all of the advances the world has witnessed in medical technology in the past hundred years, one of the most significant challenges to medicine remains simple: time.

Why Doesn't Technology Save Time in Health Care?

Continually updated new technology is all around us in our everyday lives, promising new ways to save time in familiar situations. So if our laptop programs, smart home devices, smart televisions and smartphones can help save time at home, why can't technology help save time for doctors?

The advanced technology used in health care provides enormous advantages in treating patients, helping doctors to diagnose patients more accurately and even increasing survival rates in some cases. That said, it also requires trained medical professionals to either operate or interpret the benefits that such technology offers.

Why is Time a Critical Problem in Health Care?

When doctors are needed to make technology work, the one thing such technology doesn't help them achieve is saving time. Time is always critical in health care for two reasons:

1) The medical industry tends to be overburdened, requiring doctors and nurses to work long and demanding hours.

2) The best treatment often depends on timely care. After all, when a patient requires a life-saving operation, you can't take a few days off, no matter how long you've already been working.

How Things are Changing with Artificial Intelligence

Unlike technology that requires human operation or interpretation, artificial intelligence technology can improve the accuracy of predictions and treatment in medicine, and provide much-needed relief to overburdened medical care providers.

The Case of a Medical Answering Service

Specifically, medical answering services can take over for health care providers during busy hours or after-hours so that doctors and nurses have more time to get the rest they need to perform at their best or treat other patients requiring immediate care. They also ensure that patients who need assistance are able to find the help they need when no actual person is available.

While doctors and other healthcare providers remain needed for the most challenging and sensitive kinds of care, there are now many kinds of tasks that artificial intelligence systems can assist in to relieve much of the burden placed on the healthcare industry.

How Does It Work?

For example, when a patient gets in contact with a medical answering service to find information on their condition, they will be connected with an artificial intelligence system that can get the process started without the need for assistance from an operator. That's because it can be programmed to cater to the exact kind of care that is needed by any particular medical specialist, including:

  • Family Physicians
  • Chiropractors
  • Therapists
  • Dentists

Not only can an AI medical answering service provide information and take critical information from patients, but they can also identify situations where immediate responses are required, such as emergencies. In such cases, the answering service will immediately connect that patient to the necessary resources they require to get the help they need.

If you're a medical professional and are looking for relief from your demanding schedule, consider trying out a medical answering service; the sooner you do, the sooner you'll find that extra time you need.

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